Complaints form

In the interests of our customers, we attach great importance to the quality of our products – regardless of whether you purchase them online in our shop or offline at one of our locations or from one of our dealers.

Our product range is subject to constant quality control and always leaves our premises in perfect condition.

However, should you have any complaints about your purchase, please follow the steps below to help us process your complaint smoothly. In the event of a complaint regarding an online order, please use our online cancellation form:

contact details

I agree that Touratech GmbH may use my data for the purpose of processing my complaint. This consent may be revoked at any time with future effect without giving reasons. Our privacy policy applies.